With IT there are always questions, here are a few of the currently trending questions...
Service
Changing IT providers is often a much-considered decision. Will the new group be able to support us? What about our custom application? Will they be available when we need help? And several other concerns that make you wonder if the new group will be any better than your current provider, that isn't delivering what you need but kinda-sorta gets things done.
You have a business to run and you need your IT systems working properly and your staff able to get help when they need it. It's time to move from 'kinda-sorta' to simply 'gets things done'. We are experts at the transition of IT services and we will put your minds at ease. With the proper communication and planning you will be able to transition over to Provectus and start getting the service that you need.
Cloud Services
What is the cloud? If you're still not sure what 'the cloud' is then you're not alone. It certainly has a mysterious and somewhat vague description. And, while it's nothing magical, it is amazing. It's your data, or your application, or software service that is on a server that physically resides somewhere other than your local company. That usually means some fancy data center which is also co-hosted in several locations. That means you may be accessing your data in a server in Kelowna, or Seattle but it's also copied in Toronto or North Carolina. If data location is important or legally limited for your group you need to work with your IT department to ensure that all data is stored in your country. This can be done. Even Microsoft offers options to ensure your email or data is retained within Canada.
The amazing part of cloud systems is the flexibility it provides to accessing the data and systems you need - whenever, wherever, or however you need. It also opens up data integration and collaboration methods that were difficult if not impossible before.
Call Provectus today to see if a cloud-based system can benefit your business.
Backup is not just Backup
If your Backup solution is not referred to as a "Backup and Recovery System" then it's not complete. A complete solution for backups takes into account your needs to be able to recover lost or missing data.
- How quickly do you need to be able to recover an accidentally deleted file?
- How long can your business withstand a server outage?
- How long do you need to retain backed up files? 1 year, 3 years, 7 years?
- How busy are your staff? Can you manually rebuild your records from an entire day? Would you want to?
The right solution will protect your business the way you need it protected. Call Provectus to find out about the award winning solution from Datto, where your files can be protected every 15 minutes. Where your server can fail and then be brought online within minutes. And, where your data is automatically backed up securely to the cloud.
Phones - VoIP (Voice over Internet Protocol)
Traditional phone systems have been changing and many companies have switched to a VoIP solution. Costs are much lower, but it's important they be implemented properly so that call quality is maintained to expected levels.